Hawaiian Airlines Flight Cancellation

Hawaiian Airlines has a flexible cancellation policy, with rules that vary depending on the type of ticket purchased. Their policy is designed to make it easier for passengers to manage their travel plans without hassle. Here’s a breakdown of the key points:

If you cancel your flight within 24 hours of booking, Hawaiian Airlines allows you to get a full refund, provided the flight is more than 7 days away from departure. This provides a risk-free window for last-minute changes or cancellations.

If Hawaiian Airlines cancels your flight for any reason, they will rebook you on another flight at no additional cost. Alternatively, you can opt for a full refund if you choose not to take the rebooked flight.

In cases of a family emergency, such as the death or hospitalization of a family member, Hawaiian Airlines allows you to cancel your flight. However, you will need to provide the necessary documentation (e.g., a death certificate or hospital records) to qualify for a refund.

If you purchased a refundable ticket, you are eligible for a full refund if you decide to cancel. This applies regardless of the reason, making refundable tickets a more flexible option for travelers who may need to change their plans.

Hawaiian Airlines’ cancellation policy ensures that passengers have the flexibility to adapt to unforeseen circumstances, providing peace of mind during their travel planning.

1.Main Cabin Fares: Main Cabin fares are typically non-refundable and cannot be changed. However, you can cancel the booking within 24 hours of purchase for a full refund, as long as the flight is more than 7 days away.

2. Unused Tickets: If you have an unused ticket, it will remain valid for one year from the original purchase date. You can use this ticket for future travel, subject to availability and fare differences.

3. Partially Used Tickets: For partially used tickets, the ticket remains valid for one year from the first use. However, you won’t be able to claim a refund for the unused portion unless the conditions for refunds are met.

4. Volunteer Refund for Fully Refundable Tickets: If you’ve purchased a fully refundable ticket and choose to apply for a volunteer refund, a service fee of $100 USD will be charged. This is applicable if you voluntarily choose to cancel the flight and request a refund.

5. Future Credit for Canceled Flights: If you fail to cancel your flight before the scheduled departure, your ticket will be converted into future credit. This credit can be used for future bookings with Hawaiian Airlines within one year from the original purchase date.

6. Hawaiian Miles and Waiver Policy: If you’ve used Hawaiian miles to book your flight and it is covered under the waiver policy (e.g., due to a flight cancellation by the airline), the miles will be redeposited back into your account if you cancel the flight.

This cancellation policy allows passengers to manage their bookings with some flexibility, offering options for refunds, future credit, or redeposited miles, depending on the ticket type and the circumstances surrounding the cancellation.

Online Cancellation

To cancel your flight online, follow these steps:

1. Visit the Website: Go to HawaiianAirlines.com.
2. Select “My Trips”: From the homepage, navigate to the “My Trips” section.
3. Enter Your Information: Provide your last name and 13-digit e-ticket number to access your booking.
4. Choose “My Trip”: Click on “My Trip” to view your flight details.
5. Select Your Flight: Find the flight you wish to cancel and select it.
6. Cancel the Flight: Click on the option to cancel the flight.
7. Confirmation: After canceling, you will receive an email confirmation of your cancellation.

Phone Cancellation

To cancel by phone, follow these steps:

1. Contact Customer Service: Call the Hawaiian Airlines customer service center. The contact number can be found on their website.
2. Verify Your Identity: When the representative picks up, you will be asked to verify your identity by providing flight details and personal information.
3. Request Cancellation: Inform the agent that you would like to cancel your ticket. Provide your booking reference or ticket number for reference.
4. Ask About Fees and Refunds: Confirm if there is any penalty fee for the cancellation and whether you will receive a refund to your original payment or future travel credit.
5. Receive Confirmation: Once your cancellation is processed, you will receive a confirmation on your phone via text or email.

Travel Agent Bookings

If you booked your ticket through a travel agent, you will need to contact them directly for the cancellation. They will handle the process on your behalf.

By using either of these methods, you can easily manage your Hawaiian Airlines booking and cancel your flight according to your needs.

Hawaiian Airlines’ cancellation policy includes specific fee structures based on when you cancel and the type of ticket you purchased:

1. Cancellation within 24 hours of purchase: There is no cancellation fee if you cancel within 24 hours of purchasing your ticket. This provides travelers with a grace period to make changes without incurring penalties.
2. Cancellation after 24 hours but before 7 days of departure: If you cancel after the 24-hour grace period but at least 7 days before your scheduled departure, you will be subject to a penalty fee. The amount of the fee depends on your ticket type and other factors.
3. Refundable tickets: If you purchased a refundable ticket, you can cancel your flight and receive a full refund to the original form of payment without penalty.
4. Non-refundable tickets: For non-refundable tickets, you will incur cancellation fees. However, Hawaiian Airlines may allow exceptions in cases of serious medical emergencies or other extenuating circumstances. If this occurs, the airline may issue a full refund after discussing the situation directly with you and addressing your specific case.

For any flight cancellations, you can also contact Binoco Travel for assistance, as they can help guide you through the process based on your ticket type and situation.