If you’ve canceled your JetBlue Airlines booking and are seeking a refund, we’re here to guide you through JetBlue’s straightforward and transparent refund policy.

JetBlue allows passengers to receive a full refund if the cancellation is made within 24 hours of booking, as long as the reservation was made at least seven days before the scheduled departure. There are no fees for cancellations within this timeframe, and the refund will be returned to the original payment method. This policy complies with the U.S. Department of Transportation regulations and applies to all fare types on all airlines.

How to apply for JetBlue Airlines Refund Policy?

You can choose from the following methods to request a refund from JetBlue Airlines:

Online Request: Visit the official JetBlue Airlines website and complete the refund request form.

Customer Care Service: If you’re not familiar with online processes, you can call JetBlue’s customer care number. An agent will guide you through the refund process, so be sure to have your booking details ready.

Travel Agency: If you booked your flight through a third-party travel agency, you must reach out to them directly for any refund requests, as JetBlue Airlines is not responsible for third-party policies.

Types of Tickets and Eligibility for Refunds

Which tickets on JetBlue are refundable? It depends. When booking, it’s essential to verify whether your ticket is refundable before completing your purchase. Tickets purchased directly from JetBlue are fully refundable. If your ticket is marked as “refundable,” you can cancel it for a full refund anytime before the scheduled departure. However, if you choose to change or reschedule your flight, you will be responsible for any fare difference.

How Long Does It Take to Get a Refund from JetBlue Airlines?

JetBlue Airlines makes it easy to cancel your ticket and receive a full refund in the original currency. However, it’s important to note the following information regarding the time frame for receiving a refund after a flight cancellation:

If you paid for your ticket with a debit or credit card, you will receive a full refund within seven business days.
If you purchased your ticket at the ticket counter with cash or a check, you will need to wait 10 to 20 business days to receive your refund.
To check the status of your refund, you can use the Manage Trips feature on the JetBlue website by entering your booking details.

For more information on JetBlue’s refund policy, visit www.jetblue.com, or call +1-800-538-2583.

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Frequently Asked Questions

To find the confirmation number for flight credits linked to your Rapid Rewards account, log in and select “My Account” on desktop or scroll to “My Travel Funds” on mobile or the Southwest app. Choose “Payment” to view any flight credits associated with your account.

For flight credits not linked to a Rapid Rewards account, check your email inbox for messages from southwestairlines@ifly.southwest.com. Look for emails indicating a changed or canceled reservation, and check the “Payment” section in the body of the email. The confirmation number for any flight credit will be in the subject line and highlighted in green in the email body.

Yes, same-day standby is free of airline charges. Customers are no longer required to pay any fare difference. However, government taxes and fees may apply but will be refunded.

Note: some managed business travelers will be directed to see a Southwest Agent at the gate to list for standby.

You may need assistance from a Customer Service Agent to be added to the same-day standby list for several reasons, such as:

  • You are trying to join the standby list within 30 minutes of your desired flight’s departure time.
  • Your itinerary change could involve additional or refunded taxes and fees
  • You are traveling internationally.
  • The itinerary change would result in a different connecting city than your original booking.
  • You are attempting to join the standby list at a connecting city.
  • You are trying to list for a flight later than your original one.
  • Please note that group bookings and Unaccompanied Minors are not eligible for same-day standby.